Welcome to the documentation for the MailASail email service and setup for the Iridium phone
The documentation is laid out in a rough reading order and grouped by service.
Internet and Email Setup
Note: Looking for our old downloadable "Book"?
We are trying to switch to a new style of documentation, but it's still an excellent guide.
Get it here: Setup Instructions.pdf
This section covers setting up your MailASail email account and also configuring your internet connection. You don't necessarily need to do things in exactly in the order shown, but note that the point is that we are trying to help you break the problem down into small steps so that it's easy to debug if there is a problem. Please don't just try and do all the steps in one go and hope it all works perfectly!
Note: You don't need a satellite or mobile phone to test the email setup, your normal dialup or broadband connection will work just as well. Some people seem to wrongly assume that you can only use our services over Iridium - in fact the computer doesn't even know how you connect to the internet and our services work over ANY internet connection
Installation is as easy as 1,2,3...4!
1) MailASail Email Setup Instructions
Note that you will need to have already applied for a MailASail email account from http://admin.mailasail.com/signup
- Fully automatic configuration of Outlook Express (or Windows Mail) on Windows XP/Vista << (this is what most people want)
- Manual Email Configuration - Advice on configuring Outlook 2000/2003/2007, Blackberry, iPhone, cell phone, etc
2) Setup Internet Dialup on the Iridium / Inmarsat Satellite Phone
Not normally needed, but click here if you want some technical instructions on how to manually configure Windows with an Iridium phone
The next step is to install and configure your internet connection. We have setup guides below for several devices on several operating systems. Feel free to request other guides if you think we need to add something
- Automated installation and configuration of Iridium on a Windows PC (XP/Vista)
- Installing Iridium on a modern OSX 10.5+ Mac
- Installing Iridium on an old Mac (bit old. OS9 only)
- Configuration of a Mini-M
3) Test Email Over the Iridium Phone
Now that we have email working AND Iridium working, the next step is to try them both together!
4) Tuning the Iridium - Disabling Programs Running in the Background
Many modern programs assume that you are connected over fast and near unlimited broadband internet. This is
- expensive over Fleetbroadband, Iridium Openport or your cellphone, but
- completely bungs up an Iridium or Mini-M internet connection and it just appears to hang
- Tuning your PC for use with a satellite phone
5) Test your setup!! Final validation testing
OK, so you think you have got everything setup correctly do you? Well every year we see a lot of people miss important steps and insufficient testing means that these errors sometimes aren't found until the last minute (or later). See our simple test setup to give your internet connection a workout and ensure it's all tickety-boo.
Problems? Not working? Troubleshooting Tips
- teleport-mail (email) Troubleshooting tips
- General Sat Phone Troubleshooting tips
- Remote Control Support required?
Other useful documentation relating to the email system
Some other useful links:
- Attachments: What happens to them and how to I find them later
- Accessing the Webmail system
- Automatically forwarding email from your old email account
- If you are using your mobile phone to dial the internet then you may find the following list of worldwide GPRS access codes to be useful:
- Creating your own .com domain name. What does it mean?
- The teleport-mail FAQ
Price (and Payment)
The teleport-mail system is not free (but it's quite inexpensive!), however, you are allowed to take it for a brief trial before subscribing. We think that "try-before-you-buy" shows our confidence in the quality of our product.
Once you have tried our system and decided that it's as good as we claim then please subscribe (which also lifts a few limitations on your account) by either:
OR: Click the Subscribe/Pay link on the left navigation menu