If you have a very complicated problem with installation of your system or you require a training session for installation then you may need to request that we remotely take control of your computer (both you and we will be able to control your mouse and keyboard)
Note: This is not available as standard and an hourly charge may apply
To get started please first download the appropriate remote support client from below:
Next email us your "ID" and "Password" fields as shown in the first screen, plus a contact telephone number. Finally give us a call when you the computer is ready to be worked on.